Indonesia Visa on Arrival refusals at the airport are rare for Indians but do happen. eVisa rejections are more common and usually due to document errors. Here are the main reasons — and exactly what to do about them.
Visa on Arrival (VoA) Refusal at Bali Airport
VoA is granted at immigration (after the VoA payment counter), not at the payment counter itself. The payment counter always accepts money — the actual decision is made by the immigration officer who stamps your passport. Reasons for VoA refusal:
1. No Onward Ticket
Indonesian immigration requires proof that you plan to leave within 30 days. If you don’t have a confirmed return or onward flight, you can be turned away. Always carry a confirmed booking.
2. Passport Too Close to Expiry
Passport must be valid for at least 6 months from your date of entry into Indonesia. If yours is expiring sooner, you will be refused entry.
3. Prior Deportation or Immigration Issues
If you’ve been deported from Indonesia previously, or if your name appears on a blacklist, you’ll be refused. Contact the Indonesian Embassy in New Delhi before travelling if you’ve had past issues.
4. Officer’s Suspicion of Long-Term Stay or Work
If an officer suspects you’re planning to work or overstay, they may ask detailed questions or deny entry. Be clear you’re a tourist, have accommodation booked, and have funds for your stay.
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eVisa (B211A) Rejection Reasons
1. Passport Data Errors
Name, passport number, or expiry date entered incorrectly. The system cross-references your passport scan with your form data — any mismatch causes rejection.
2. Poor Quality Documents
Blurry passport scan, unclear photo, or wrong photo background. Use good lighting and ensure your face and all passport text are clearly visible.
3. Requested Stay Exceeds Allowed Duration
B211A is for 60 days. Entering dates that span more than 60 days causes rejection.
What to Do If Refused at Bali Airport
If refused at immigration, you’ll be held in a waiting area and placed on the next flight back to your departure city at your own expense. Do not argue with immigration officers — it makes things worse. If you believe the refusal is an error, calmly ask to speak with a supervisor. Contact the Indonesian Embassy in New Delhi (+91-11-26118642) for guidance before rebooking.
FAQs
Is the VoA fee refunded if I’m refused entry?
No. The VoA fee is non-refundable. Even if you’re refused entry after paying, you do not get the USD 35 back.
Can I reapply for Indonesia eVisa after rejection?
Yes — there’s no waiting period. Fix the identified error, submit a new application, and pay the fee again. If you’re unsure why you were rejected, consider using a visa service for the second attempt.
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